Why? To create truly autonomous call centers, you need to be able to manage the continuous evolving knowledge of your organization.
Four Dots' AI alerts your team of missing customer service knowledge, so you only have to share information once for it to be accessible by all the customers looking for it.
We use best-in-class voice AI technology and knowledge modeling to create custom AI agents that work like your best reps.
We integrate with your key business systems (EHR, CRM, etc.) and make sense of fragmented data siloes. We are fully HIPAA compliant.
Handle >75% of phone calls, capture more patient demand, and free up time for clinical staff
Scale up outbound calls for provider and patient surveys, and autonomously handle >50% of inbound provider calls
Autonomously handle >50% of
inbound calls from providers
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